Privacy Policy
Maha Sampada (“Maha Sampada”, “we”, “us” or “our”) is an initiative of Turekar Global Private Limited. We respect your privacy and are committed to protecting the personal information you share with us while using our website, submitting an enquiry, communicating with us or booking travel-related services.
This Privacy Policy explains what information we collect, how we use it, how it may be shared and the choices available to you.
1. Information We May Collect
Depending on how you interact with Maha Sampada, we may collect:
Personal Information
Name
Mobile number
Email address
City or location
Travel dates
Number of travellers
Age or age category of travellers where required
Destination and accommodation preferences
Budget and travel requirements
Communication preferences
Booking Information
Where you proceed with a booking, we may additionally collect information reasonably required to complete the travel service, including:
Traveller names
Government-issued identification details where required
Passport information where relevant
Billing information
Booking and payment records
Special service requests
We request identification documents only where they are reasonably necessary for the travel service, supplier requirement or applicable law.
Technical Information
When you use our website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Pages visited
Website usage information
Referral source
Cookies and similar technologies
2. How We Use Your Information
We may use your information to:
Respond to travel enquiries
Prepare itineraries, quotations and proposals
Process and manage bookings
Coordinate hotels, transport, guides, attractions and experiences
Provide customer support
Send booking confirmations and travel-related updates
Process payments and refunds
Improve our website and services
Conduct internal analytics
Prevent misuse, fraud or security incidents
Meet accounting, regulatory and legal obligations
Send relevant offers, destination updates or marketing communications where permitted
You may opt out of promotional communications at any time.
3. Sharing of Information
Maha Sampada may share relevant information with third parties only where reasonably required to provide or support your requested services.
These may include:
Hotels and accommodation providers
Transport operators
Destination partners
Tour guides
Activity and attraction operators
Travel service providers
Technology and communication providers
Payment gateways and financial institutions
Professional advisers
Government or regulatory authorities where legally required
Only information reasonably necessary for the relevant service should be shared with such parties.
Certain travel suppliers operate independently and may process information according to their own privacy practices.
4. Payments
Online payments may be processed through authorised third-party payment gateways or banking partners.
Maha Sampada does not intentionally store complete credit card, debit card, UPI PIN, CVV or online banking credentials on its systems.
Payment service providers may process payment-related information according to their respective privacy and security policies.
5. Cookies and Analytics
Our website may use cookies and similar technologies to:
Maintain website functionality
Understand visitor behaviour
Remember preferences
Measure website performance
Improve marketing effectiveness
Where applicable, you may manage optional cookies through your browser or website cookie settings.
6. Data Security
We take reasonable technical and organisational precautions designed to protect personal information against unauthorised access, alteration, loss, disclosure or misuse.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
Personal information will be retained only for as long as reasonably required for:
Providing requested services
Maintaining booking and transaction records
Resolving disputes
Meeting tax, accounting and legal requirements
Legitimate business record keeping
Information that is no longer reasonably required will be deleted, anonymised or securely archived where appropriate, subject to applicable law.
8. Your Choices and Rights
Subject to applicable law, you may contact Maha Sampada to:
Request information about personal data held about you
Correct inaccurate information
Update your information
Request deletion of information where legally permissible
Withdraw consent for optional processing
Opt out of marketing communications
Raise a privacy-related grievance
Requests can be submitted through the Contact Us section of the Maha Sampada website.
Certain information may need to be retained where required by law, taxation, accounting, contractual obligations or legitimate dispute-resolution requirements.
9. Children's Information
Maha Sampada's services are generally intended to be purchased or arranged by adults.
Information relating to children should be provided only by a parent, legal guardian or authorised adult where it is necessary for a travel booking or service.
10. Third-Party Websites
Our website may contain links to hotels, tourism businesses, government websites, attractions or other external websites.
Maha Sampada is not responsible for the privacy practices, security or content of external websites.
11. Marketing Communications
Where permitted, we may occasionally send destination inspiration, offers, travel updates or information about Maha Sampada.
Users may unsubscribe or request that such communications stop at any time.
Operational messages relating to an active enquiry or booking may still be sent where necessary.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time due to changes in our services, technology, business practices or applicable laws.
The latest version will be published on this website along with its updated date.
13. Contact & Grievance
For privacy questions, data-related requests or grievances, please contact Maha Sampada through the official Contact Us section of the website.
Where required by applicable law, details of the designated grievance contact or officer will be published on the website.